As the President and CEO of Executive Mental Health (EMH), and like many other leaders of small healthcare companies, managing a business in the time of the COVID-19 pandemic has been an extraordinary challenge. In March, it was do or die; specifically, as facilities closed their doors to outside visitors, we decided to reinvent our operation to provide mental health services remotely via TeleHealth. Had we not made that existential decision, up to 60% of the EMH staff could have lost their livelihood.
Unsurprisingly, the change was hard; nonetheless, we executed the concept and learned a lot along the way. Here are five critical factors healthcare leaders might consider to maximize the likelihood of successful company transition in times of crisis.
Even faced with a pandemic, we can motivate teams by being transparent and by encouraging positive change. For more ideas on leadership in times of COVID-19, check out:
Dr. Ari Kalechstein is the president and CEO of Executive Mental Health.